Important Notice: These Terms and Conditions (cxwelcom Terms and Conditions) is a legally binding agreement. cxwelcom By registering or using the platform, you are automatically considered to have accepted these Terms.
01 General Terms & Conditions
cxwelcom An online Sports Betting and gaming platform in Bangladesh that https://cxwelcom.app operates at this address. These Terms and Conditions ("Terms") cxwelcom And applies to every individual ("User") who uses its website or services.
By accessing, registering on, or using any service on our platform, you agree to these Terms & Conditions, our Privacy Policy, and our Responsible Gaming Policy in full. If you do not agree with any part of these terms, please refrain from using our platform.
- The right to amend these terms and conditions at any time cxwelcom reserves.
- Continued use of the platform after any changes will be considered acceptance of the updated Terms.
- These terms and conditions are written in Bengali, and the Bengali version shall be considered the definitive text.
- cxwelcom The service is for personal and recreational use only and may not be used for commercial purposes.
02 Account Registration & Eligibility
cxwelcomTo open an account with , you must meet certain basic eligibility criteria. Please ensure the following before registering in accordance with the terms and conditions:
- You must be at least 18 years must be.
- You are entering into this agreement as a mentally competent and capable individual.
- Each individual is allowed only one account. Multiple accounts are strictly prohibited.
- All information provided during registration — name, date of birth, phone number, and address — must be accurate and truthful.
- Accounts cannot be opened in someone else's name or identity.
KYC Verification: At any time after registration cxwelcom Reserves the right to verify your identity (KYC). A copy of your national ID or passport may be requested. Withdrawals may be put on hold until verification is complete.
If incorrect or false information is provided during registration cxwelcom may terminate the account at any time, in which case the remaining balance may be forfeited. Your responsibilities begin as soon as these terms and conditions take effect.
03 Deposits, Withdrawals & Payments
cxwelcomdeposits and withdrawals can be made via bKash, Nagad, and Rocket. The following terms and conditions apply to all financial transactions:
| Subject |
Deposit |
Withdrawal |
| Minimum Amount |
BDT 100 |
৳500 BDT |
| Maximum Amount (Per Day) |
৳5,00,000 BDT |
BDT 1,00,000 |
| Processing Time |
Instant |
15 minutes – 24 hours |
| Method |
BKash, Nagad, Rocket |
BKash, Nagad, Rocket |
- Deposits must be made from your own mobile banking account only. Payments from third parties are not accepted.
- At least one bet must be placed on the account before a withdrawal can be made.
- To withdraw bonus funds, the applicable wagering requirements must first be met.
- In the case of suspicious transactions cxwelcom reserves the right to withhold withdrawals.
Warning: Any attempt at money laundering or fraudulent transactions will result in immediate account closure and the relevant authorities will be notified.
04 Betting Rules
cxwelcomWhen placing bets on , the following terms and conditions always apply. The right to accept or void any bet is solely cxwelcomremains in the hands of.
- Once a bet is confirmed, it cannot be changed or cancelled.
- The sole responsibility for setting odds lies with cxwelcom's. No disputes regarding odds will be entertained.
- If incorrect odds are displayed due to a technical error, the affected bet will be considered void.
- In live betting, a disconnection may result in the bet being voided — the user will not be held liable in such cases.
- If a match is cancelled or postponed, bets will be refunded, though some exceptions may apply.
- Attempting to manipulate odds by placing bets from multiple accounts on the same event will result in all bets being voided.
Maximum Win Limit: The maximum payout for a single bet is ৳50,00,000 BDT. This limit may differ for accumulator bets. Contact support for more details.
cxwelcom Reserves the right to review the outcome of any bet. If a bet is found to have been placed with unfair advantage or by exploiting a system vulnerability, that bet and all winnings derived from it may be forfeited. cxwelcomhas the right to.
05 Bonuses & Promotional Offers
cxwelcom Regularly offers various bonuses and promotional deals. Each offer has its own specific terms, but the following general terms always apply:
- Welcome Bonus: New members receive a 100% bonus on their first deposit. A minimum of 5x wagering must be completed before the bonus can be withdrawn.
- Reload Bonus: Selected members will receive a reload offer every week. Terms may vary.
- Cashback: Weekly cashback is provided based on a specified betting amount.
- The same bonus cannot be claimed more than once.
- Bonuses are generally valid for 7 days. Once expired, they are automatically cancelled.
- Bonuses can only be used for betting and cannot be withdrawn directly.
Bonus Abuse: Any abuse of the bonus system, including creating multiple accounts to collect bonuses or engaging in any form of manipulation, will result in the forfeiture of all bonuses and associated winnings, and the permanent closure of the account.
06 Prohibited Activities
cxwelcom The following activities are strictly prohibited on the platform. Violating these terms and conditions may result in account closure and legal action:
- Creating multiple accounts or using another person's account.
- Registering with a fake identity or false information.
- Placing bets using betting software, bots, or any automated method.
- Exploiting any bug or system error for personal gain.
- Money laundering or using funds from illegal sources.
- Placing bets based on match fixing or inside information.
- Harassing or defrauding other users.
- Engaging in any activity that damages the platform's reputation.
07 Account Suspension & Closure
In the following circumstances cxwelcom May suspend or permanently close an account without prior notice in the following cases:
- Breach of the terms and conditions.
- If KYC verification fails or false information is found.
- Suspicious activity is detected on the account.
- For legal or regulatory reasons.
Users may also request to close their account at any time. Any valid balance remaining in the account will be refunded, though unused bonuses will be forfeited.
Appeal Option: Account closure decisions may be appealed within 30 days by emailing support@cxwelcom.app. Appeals submitted with supporting evidence will be reviewed.
08 Responsible Gaming
cxwelcom We believe betting is entertainment, not addiction. Responsible gaming is a core part of our terms and conditions, and we offer the following tools to support it:
- Betting Limit: You can set your own daily, weekly, or monthly betting limits at any time.
- Deposit Limit: A deposit limit can be applied for a specified period of time.
- Cooling-Off Period: Your account can be temporarily paused for anywhere between 24 hours and 30 days.
- Self-Exclusion: For a longer break, self-exclusion is available for periods ranging from 6 months to 5 years.
Please Note: Anyone under the age of 18
cxwelcom to use the platform is strictly prohibited. If you feel that betting is having a negative impact on your life, please contact our
Responsible Gaming Page View here or contact support directly.
09 Privacy & Data Protection
Protection of Your Personal Information cxwelcom's top priority. Our full privacy policy Here available. In brief:
- Your information is used solely for service delivery and identity verification.
- Your information is never sold or transferred to any third party.
- Information may be shared with authorities when required by legal obligations.
- You are responsible for keeping your account password and login credentials secure.
- If you suspect unauthorized access to your account, contact support immediately.
10 Dispute Resolution
For any disputes or complaints, please contact our customer support team first. cxwelcomThe steps for resolving disputes under the Terms and Conditions of are as follows:
- Submit a written complaint to the support team — responses are typically provided within 72 hours.
- If you are not satisfied with the support team's decision, please escalate to the management team.
- Final Decision cxwelcom's authority and shall be final and binding.
Time Limit: If there is any dispute regarding the outcome of a bet or a payment, the incident Within 30 days must be filed. Complaints submitted after this period may not be accepted.
11 Right to Amend Terms and Conditions
cxwelcom Reserves the right to partially or fully amend these Terms and Conditions at any time. When changes are made:
- Updated terms will be published on the website along with the effective date.
- For significant changes, a notification may be sent to your registered email or via SMS.
- Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
12 Contact
If you have any questions or comments about these terms and conditions, please reach out to us:
- Email: support@cxwelcom.app
- Website: https://cxwelcom.app
- Support Hours: 7 days a week, 24 hours a day